Our Ordering Policies

Our standard policies are indicated below. If you have any questions, please do not hesitate to contact us.

Guarantee
We guarantee the freshness of all coffee shipped. For optimal flavor, we recommend coffee to be brewed within two weeks of delivery. Shipwreck Coffee Company is not responsible for packages stolen or damaged after they are delivered to the address specified by the customer.

Return Policy
At Shipwreck Coffee we pride ourselves in complete customer satisfaction. If you desire to return or exchange any unopened product, for any reason, we would be happy to accommodate this. When returning for refunds or changing product, please forward the unopened product and the stated reason for exchange/refund to: Shipwreck Coffee Company, 591 Main Avenue, Farmingdale, Maine 04344. Once Shipwreck Coffee is in receipt of the returned merchandise we will issue payment credit or ship out replacement product. Shipwreck Coffee is not responsible for shipping costs. 

Questions/Customer Service
Contact us at 207-557-3208, or visit our contact page for other contact options. We look forward to assisting you.
 

Privacy
We use the personal information you provide us only to help transact the business you have with us (such as to process your order, or to respond to an email inquiry). We do not share your personal information with any third parties for marketing  purposes.

Payment methods
For website orders: we accept Visa, Mastercard, American Express, Discover Card and PayPal.
For telephone orders and faxed orders: We accept payment by check, Visa, Mastercard, American Express, Discover Card and PayPal.

We accept personal check draws on United States bank accounts only. Make checks payable to: Shipwreck Coffee. Your order will be shipped after the check clears.

State Sales Tax
 A 5.5% Maine State sales tax is applied to all orders delivered in Maine.

Order processing
We strive to provide our customers with the finest tasting and freshest coffee available.  As such, coffees are roasted to order. Orders are usually roasted and shipped within 48 hours of receipt. Additional days may be required due to product availability or U.S. Postal Service holidays.

Shipping Methods and Destinations
Orders placed through our website are shipped via U.S.Postal Service Priority Mail to all 50 of the United States. Priority Mail is generally delivered within three business days of shipment date.

Shipping Rates (per recipient)
Prices indicated  are for shipment via the U.S. Postal Service Priority Mail within the 50 United States:

ORDER TOTAL                                SHIPPING CHARGE
Up to $50.00                                      $7.95
$50.01 and up                                   FREE   


Shipwreck Coffee Company
591 main Ave. Farmingdale, ME 04344 US
Phone: 207-557-3208 Website: http://www.shipwreckcoffee.com